Strategies for sharing

In our last blog post we reported on the different groups that the PKHD-Plings Data Quality Working Group had identified as holders of positive activity information. The group also discussed a range of different strategies and messages to secure support for sharing positive activity information amongst different groups…

Overall message
The overall message the group identified was that all parties need to be engaged with: “Better managing and sharing information to benefit the user, the organisation & the wider community in line with legal duties & local priorities”

Different approaches
In any context though, that message needs to tailored to specific needs. The working group identified approaches for Strategic Manager, Other Team and Third Sector or other activity providers:

Strategic Managers

  1. Identify senior level managers to champion information sharing
  2. Create a clear and inclusive message about the benefits and additionality:
    • Better meeting needs of users (safeguarding, choice, access)
    • Responding to legislation, responsibility & expectations
    • Showing the service worth – effectiveness, efficiency & relevance (VFM)
    • Knowing your service and using it’s data effectively: planning, needs, gaps analysis
  3. Emphasise access to support & guidance in dealing with requests for information / claims about lack of services in area

Other Teams

  1. Identify ‘operational champions’ to act as a key point to hold, manage and promote information within each service (focus on skill set not status)
  2. Identify a champion service / or aspects to promote
  3. Create a clear message about the benefits:
    • Free publicity, service mapping & service intelligence
    • A network of support & skills – workforce for service & individuals development
    • Helping to meet service duties and expectations

Third Sector / Providers

  1. Identify voluntary sector information sharing champions
  2. Create a clear and inclusive message about the benefits and additionality:
    1. The users needs (healthy lifestyles, support, access, choice)
    2. The organisations needs
    3. The needs of the wider community
    4. Get the message out and own it:

Planned approach ‘fit for purpose’ for the audience
Appropriate and creative methods, newsletters, meetings, events, website, publicity, social media
Keep the message alive with working groups/focus groups (champions)

What strategies are you using to encourage colleagues and other organisations to better manage and share their positive activity information?

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